0161 367 8929
Booking Terms and Conditions

Booking Terms and Conditions


When booking a Taxi Test payment must be made at the time of booking.

Tests cannot be reserved and are not considered booked until paid for. 
Test are booked on a first come first served basis.

When wanting to change or cancel a test 3 clear working days must be given.
Otherwise you will loose your fee. 
Working days are Monday to Friday. 
You may only change the test time and day a maximum of 2 times and must give 3 clear working days. 
Refunds can be requested at any time upon request proveded you give 3 clear working days.

The amount will be refunded to your account within 30 days of requesting the refund.

Please note that there is a £5.00 cancelation fee when canceling a test.

You May only book 1 test at a time and no more.

If you book 2 tests and we cancel 1 and you will be charged a £10.00 cancellation fee.

If you book 2 tests and then cancel 1 after passing the first, a £20.00 cancellation fee will be applied.

This is to make it fair for others wanting to book a test.

What you MUST bring with you for the test:
Your photocard driving licence. 
If you have an old-style paper licence instead of a photocard, you must also bring a valid passport.
Failure to bring these will result in the test being cancelled and you will lose your fee.

You Vehicle must be road legal.
You Must have a valid insurance on the vehicle with a current MOT(if applicable) and road tax. 
Examiners are not responcible for any damage or injury to the applicant or vehicle. 
The Examiner will have a look around the vehicle prior to the test to make sure it is road legal. 
Any defects on the vehicle that could be constituted not road worthy will be documented and the test will be cancelled and you will loose your fee.


Replacement Certificate

If you need a replacement certificate you would need to email us with your details.

Cost of a replacement is at our current rates.

We can only replace a certificate that was issued within 6 months, after which a new test would be required.

If a certificate has already been used by an council then a replacement cannot be issued and you would need to retake the test.


Cancelations of Test by Mitchells

We will always do our upmost to conduct the Taxi Driving Test.

However sometimes we may need to cancel your Taxi Test due to examiner illness or bad weather.

If this happens we will notify you at the earliest possible time.

We will re-book your test free of charge.

We will not pay any compensation for days off work, hire car or instructor fees.

All complaints should at first be made to the conducting examiner 
if you are still not satisfied please put in writing to either the Emial or the address shown below. 
Complaints will be looked at on an individual basis and you will be informed of the decision. 
You will have a right to reply and contest the decision and a separate panel will look at the complaint. After this our decision will be final.

Payments and currency
We accept debit and credit cards and paypal.
We accept only GBP (£; Pound Sterling)

Customer Services

Mitchells School of Motoring.
Email - info@mitchellsds.co.uk 
Phone - 0161 367 8929 
Address - Mitchell's School of Motoring. 23 Green Hill Rd, Hyde, SK14 2PX
Mark Mitchell is a Sole Trader under the name of Mitchells School of Motoring.